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Our Capabilities

Reliable Partners
in Maintenance + Troubleshooting

We take care of the technical stuff, so you can focus on the fun stuff. Our maintenance services and hands-on troubleshooting provide a resource for any technical issue that may arise for your business.  We offer several monthly website maintenance plans that include 24×7 web uptime, downtime, and performance monitoring. In addition, we handle backups, malware and virus scanning, protection from hackers, broken link fixes, domain name management and much more.

Website Maintenance

£34.99Per/Month
  • 1 Website
  • Plug-ins Update
  • Content Updates
  • Products Update
  • Services Update
  • Adding/Editing Content
  • Securities and Bugs Check
  • Speed Test Checks
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Server Management

£69.99Per/Month
  • Server-side Software Installation
  • Server/Database Backup
  • 24x7 Server Surveillance
  • PHP Upgrade
  • Control Panel updates
  • Backup Management
  • WordPress Plugins Update
  • SSL Certificates Renewal
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DDoS

Malware Fix
£158Flat Rate
  • Full Website Scan
  • Malicious Code Removal
  • Full Backup & Restore
  • Proxy Protection
  • FTP Hardening
  • DNS server protection
  • CDN Firewall Setup
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how it works

Our Support Capabilities

We offer support services in 2 key stages: maintenance and troubleshooting. Our area of practice comprises of services that both fix and maintain online projects as well as  offline tech systems.

01
Your website should evolve with the future of your business. Big Drop provides a proactive approach to website support to make sure that happens. Whether it’s updating CMS plugins or adding new content, your website is monitored and audited for updates and bugs constantly to keep your website moving toward the future.
02

We provide hands-on troubleshooting for systems across the board, which includes cloud services, operating systems, hosting, malware protection, virus checks, security implementations, upgrades, bug fixes, hardware, software, database storage, and overall optimization.